Exchange & Returns
Return Policy: Noir accepts returns ONLY if the product is damaged, defective, or incorrectly delivered. We strive to ensure that each piece meets the highest standards of quality and accuracy.
Size Exchange: For size exchange you can DM us, email contact@shopthenoir.com OR whatsapp us at +91 9311222799 with your original order number along with all necessary details of exchange within 7 days of receiving the product.
We strictly do not accept exchanges/returns as we are unable to repurpose the pieces, so please send the accurate measurements across.
Non-Returnable Items: Due to the custom nature of our products, we do not accept exchanges or returns unless the item meets the criteria mentioned above. Each piece is made to order, making it difficult to repurpose. Therefore, we kindly ask that you provide accurate measurements when placing your order.
Store Credits: In the event of a return, we are pleased to offer store credit for the value of your purchase. This credit can be used at any time to shop our collection. Please note that we do not provide refunds.