Shipping & Delivery

Production Time: All orders are made-to-order. Please allow 7-10 business days for your pieces to be stitched and ready for shipment.

Standard Shipping: Once your order is ready and shipped, delivery will take place within 10 business days. You will receive a confirmation from our team once your order has been dispatched.

Express Shipping: If you require an urgent order or express shipping, please contact us directly via direct message (DM) on Instagram or email.

Order Cancellation: Please note that once an order has been placed and processed, it cannot be cancelled.

Shipping Costs: Shipping costs are non-refundable.

Production Time

Made-to-Order: Each piece is carefully crafted upon order. Please allow 7-10 business days for delivery.

Patience Appreciated: We appreciate your patience as we create your custom pieces.

Urgent Orders: We accommodate urgent orders. Please DM us or contact us before or immediately after placing your order to discuss expedited options.

Customisations

Size Customisations: We offer size customisations but do not alter the original design of the piece.

Length Alterations: Minor alterations to garment length(1-3 inches longer or shorter) for dresses, trousers, or skirts are available at no additional cost. Please note that design changes are not possible.

Contact Information

For customisation requests, DM us on Instagram @shopthenoir, Whatsapp at +91 9311222799 or email us at contact@shopthenoir.com.